Payment Terms
Payment Methods We accept PayPal and credit cards processed via PayPal. All prices and transactions are settled in USD (US Dollars).
Payment Security & Verification
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Security: All payments are processed through certified third-party providers using secure, encrypted channels. LUOMOHOME does not store your full credit card number.
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Bank Verification: For your security, your card issuer may require additional verification (e.g., 3D Secure, OTP). This process is controlled by your bank.
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Pre-authorization: Your bank may place a temporary authorization hold before the final charge. This is not an actual charge but a verification of funds; it will be released according to your bank's internal policies.
Order Confirmation & Payment Failure
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Billing Accuracy: Please ensure your billing information is correct. Orders cannot be processed or confirmed if the payment provider declines the transaction due to inaccurate data.
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Payment Failure: If a payment cannot be processed (e.g., bank restrictions, insufficient funds), please verify your payment details or try an alternative payment method.
Customer Support If you encounter any issues during checkout, please contact us:
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Email: service@luomohome.store
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Phone: +86 135 1158 3048
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Hours: Monday – Friday, 9:00 AM – 6:00 PM EST